These are the most common questions we receive from customers. If you don't find an answer to your question here, please Contact us here.

How many calories and carbohydrates are in your teas?

It is extremely difficult to pinpoint the nutritional facts on tea since it is a natural product, like a fruit or vegetable. Calories and carbohydrates cannot be calculated due to the minuscule amount found in tea leaves. Without milk or sugar added to tea, tea contains very little calories (usually under 5 calories per cup).

How do I care for a Cast Iron Teapot?

Before first use: Using mild soap, wash the inside (do not wash outside) with hot water and a soft sponge. Dry inside thoroughly, allow outside to air dry.

After each use, simply rinse with hot water and towel dry the inside of the teapot, allowing the outside to air dry. After toweling dry, let each piece air-dry separately to prevent rusting. Reassemble pot when completely dry.

A natural mineral layer (a patina) will gradually develop on the inside of the pot: this is beneficial for health and flavor.

Avoid contact with salt and oil, as they will damage the finish on the outside of the pot. If oil mars the pot, it cannot be removed.

We recommend, when using a Cast Iron teapot, not to place it directly on the stove. Even though it is made from cast iron, it is also hand-crafted and has been painted and coated with enamel. Putting your cast iron directly on the stove will damage your teapot. Not for use in microwave or conventional ovens.

When cleaning your teapot it is also important to wash with mild soap and hot water (no scrubbing) and allow your teapot to air dry; infuser and lid separately. Do not allow water or wet leaves to sit in teapot overnight. Never soak the pot in water or put in the dishwasher.

How much will 2oz. of tea make?

2 oz. of tea will brew between 25-30 8oz cups of tea, unless otherwise noted.

How long does tea last?

Tea will last 2-3 weeks outside of an air-tight canister. In a tin canister, your tea can last up to a year.

How much tea will your tin canisters hold?

Doehi carries tin canisters in 2oz. gift set only, 4oz., and 8oz. sizes. These sizes are approximate, since some teas are lighter or bulkier than others.

How do I make tea using the Cast Iron Teapots?

Boil your water to recommended temperature. Then add your tea leaves to your strainer inside your teapot. When your water is finished, pour you water into your teapot covering your tea leaves. Let your tea brew for recommend time, and then remove your strainer with your leaves. Your tea is ready to serve.

How do I make iced tea?

Ice tea is made in a very similar way to hot tea. However, you should double the amount of tea used as well as the amount of sweetener. If it is an herbal tea, also steep it for twice as long (other teas should not be steeped longer). Simply pour your tea over ice once it is done steeping.

How much tea do you get for the price listed?

Prices reflect 2oz. of tea, however you can choose to purchase in 4oz or 8oz sizes as well.

How much does shipping cost?

Shipping is FREE for sample orders inside the U.S.
For all other orders, shipping is a flat rate of $3.95

What delivery service do you use for shipping?

U.S.P.S. (United States Postal Service) delivery is the primary delivery service for Doehi. We also offer delivery service with FedEx.

Do you ship International?

Not at this time.

Can you ship to P.O. Boxes and Military addresses?

Yes. We ship to P.O. Boxes and military addresses through U.S.P.S.

How can I order my tea in the Doehi tin?

All teas are shipped in aroma-tight sealed 2-oz portions in our Doehi tea bags. The Doehi tins are sold separately.

How is the tea packaged?

All teas are shipped in aroma-tight sealed 2-oz portions in our Doehi tea bags. The bags are equipped with a zip lock for easy re-sealing.

How can I return or exchange an item that I purchased?

Please call our Customer Service toll-free number at 1.423.884.5008 x273 or email us at info@doehitea.com . All returns or exchanges must be accompanied by a receipt of purchase made within 30 days. Refunds will be made only in the form of the original tender. Tea and food items are non-refundable. You are responsible for return shipping.

How can I return or exchange an item given to me as a gift?

Product must be in original condition and can only be returned for exchange only. You would be responsible for shipping.

How can return or exchange a defective item?

All defective items are exchangeable and must be accompanied by a receipt of purchase made within 30 days. We will send you a shipping label.

How can change information on an online order that has been submitted?

To make corrections to an order that has already been submitted, please contact Doehi at 1.423.884.5008 x273 or email us at info@doehitea.com We will do our best to make the changes as long as the order has not shipped.